Q.) Will I lose any of the information stored on my cellphone by sending it to you for repair
A.) NO

Q.) I have very important information that I need from my damaged cellphone.  Can you extract this information out of my cellphone and into my new cellphone, or at least print-out my cellphone phone book contacts or back them up on a CD?
A.) Yes, unless there is other extensive damage to your cellphone, there shouldn't be any reason why we wouldn't be able to get your cellphone phone book contacts, pictures, videos and etc... out of your cellphone.

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Your Cellphone Serial Number is usually printed on a white label under the battery and may follow the letters ESN, WLAN, IMEI or MEID.  If you can not locate this number simply put a question mark in the required field.

ESN: 12345678912 (11 digits)

WLAN: 1234ABCDE5F6 (12 characters)

IMEI: 123456789123456 (15 Digits)

MEID: 123A456B789C123 (15 Characters)

Be sure to include a printed copy of the CellularDR.com Invoice that we email you after checkout in the box along with your cellphone.

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Fixing your defective, damaged or broken Cellphone has never been easier. We understand how frustrating it is to be without your cellphone for a day or two, let alone 3 to 4 weeks which is how long it will take most cellphone manufacturers to fix your cellphone, if it meets their strict warranty guidelines.

We have designed this web site with you the consumer in mind and let you decide how long you can afford to be without your cellphone.

FIXING YOUR PHONE IS AS EASY AS 1 - 2 - 3. Just follow these three simple steps:

1.) Choose the cellphone repair service that best describes the problem you are experiencing.
2.) Complete the check out process and pay for the repair.
3.) Mail your cellphone to us.

WE WILL TAKE CARE OF THE REST.

You will be charged for the cellphone repair and diagnostic fee plus the return shipping of your cellphone back to you at time of checkout.  Be sure to use the "Additional Details" Box in the Shopping Cart to give a detailed explanation of the problems you are experiencing with your cellphone and how it came about.  This will help us with the diagnosis of your cellphone and expedite the repair process.

Once we receive your cellphone one of our qualified factory trained technicians will diagnose and fix your cellphone.  We will keep in touch with you every step of the way so be sure to check your email frequently.  You will be contacted (usually by email) for approval before any parts are replaced on your cellphone.

If your cellphone is damaged beyond economical repair or is deemed un-repairable, you will have two options:
1.) We can ship your cellphone back to you at no additional charge or
2.) You can recycle your phone and In place of your damaged cellphone receive a discount coupon to use on our web site to purchase a replacement cellphone.  Once we contact you by email with this option you will have approximately 48 to 72 hours to respond before we send your cellphone back to you.

YOU HAVE ABSOLUTELY NOTHING TO LOSE AND EVERYTHING TO GAIN.

For your protection please send your cellphone to us using a trackable shipping method such as FedEx or UPS. We also recommend insuring your phone for its full value.

OmniCom
Attn: Repairs
6730 San Fernando Road
Glendale, CA  91201

Be sure to include a printed copy of the CellularDR.com Invoice that we email you after checkout in the box along with your cellphone.