Apple iPhone or iPod water damage repair
We fix most iPod and iPhone liquid and moisture damage problems including the following:
Did you accidentally spill coffee, soda or water on your iPhone?
Do you carry and use your iPhone while jogging or running on the treadmill and sweating on the iPhone?
Did your iPod accidentally end up in the washing machine and go for a batch?
Do you charge your iPhone in the bathroom where you take steamy baths or in the kitchen next to the kitchen sink where water can get splashed on it?
Don't feel bad you're not the only one. Many people don't realize that iPhone and iPods are very sensitive and any water, liquid, sweat, humidity over time can cause the iPhone to short out and damage the electronics on the phone causing it malfunction.
We have the highest liquid damage success rate in the industry
Water or any kind of liquid is like a cancer to your iPhone. The particles and minerals in the liquid start to eat away and short out the components of the iPod and this results in all kinds of problems and symptoms with the iPod. As soon as you get any liquid on your iPhone, immediately remove the battery and send the iPod to us for cleaning. Resist the urge to put the battery back in or to plug the iPod into the charger to see if it still works. The sooner you get your iPhone to us the better chance of us being able to fix your iPod and saving the precious data such as phone book, pictures, videos etc... that is stored in the iPod. Do NOT under any circumstances put the battery back in the iPod or plug it into the charger.
Water or liquid damaged iPod There are many ways for water to get inside your phone. A lot of our daily tasks involve water such as; washing our face and hands in the morning and several times during the day, brushing our teeth, drinking water all day long and the list goes on. What most of us don't realize or pay attention to is that our iPods these days travel with us to places that no one else does therefore little by little drops of water or moisture get inside the phone. Usually these drops dry before causing any damage but sometimes it's more than the iPhone can handle and causes problems.
iPhone got wet We see a lot of accidental ways that customers describe getting their iPhone wet. Sometimes they don't even realize how it has been exposed to moisture; My iPod was in my purse along with my water bottle and the bottle spilled on the phone. I went jogging and the phone was attached to my body or better yet I was running on the treadmill while talking on the phone and the sweat from my face went into the phone. To some of us these are crazy ways to damage our iPod but over time these routines will build up and corrode inside your phone and cause it to malfunction.
Moisture damage from hot tub or shower This is probably one of the most frequent causes of moisture damage to iPods which people don't even realize. If you are like most people your iPod goes every where with you and that includes the bathroom or Jacuzzi hot tub. These are very easy ways to cause moisture damage to your phone even if you think that there is no direct water contact to your phone because it's a couple of feet away. Taking a long shower or sitting in a steaming hot tub with your phone in the room or near by will damage your iPhone. The moisture accumulating in the room will find it's way into the cracks of the phone and over time will cause the inner metal contacts of the phone to short and cause your iPhone to start acting up.
Accidentally washed iPod in the washing machine Yes it's probably happened to most of us at one time or another. We get home and are too tired to empty the content of our shirt or pants pockets. Next thing you know someone is kind enough to wash our dirty clothes and forgets to look in the pocket. All of the sudden you hear this clunking sound coming from the laundry room and it clicks in your head that you don't have your iPod. Yep you guessed it, your phone has taken a bath. This is probably one of the worse ways to damage your iPod but we have had success repairing washing machined iPods also.
Spilled coffee, soda, water on your iPhone We see so many of these cases. You are having your morning cup of joe and checking your text messages and your iPod slides out of your hand and lands in your coffee or tea cup. You're on your lunch break and it's the first time you have had all day to look at your iPod and all of the sudden you are distracted and drop the phone and it lands in the food or the soda cup. Better yet you have your iPod just sitting on the lunch table and your ice cold drink close by and when you finish your lunch you realize that the sweat from your cold drink has found it's way to your iPod.
Jumped in the pool and forgot my iPod in my pocket Ouch it's summer time and you just got a new iPod. You're hanging out by the pool and accidentally fall in or get pushed in as a joke by one of your friends not realizing your new iPod is still in your pocket.
Baby was chewing on the iPhone and now it doesn't work All parents with baby's and younger children can relate to this. Your child is crying and you have tried everything including the baby toys, pacifier etc... Finally as a last resort you press the buttons on your phone and show the iPod lights to your baby and he or she quiets down and ends up taking the phone as a toy. When you get it back it no longer works or shuts on & off on it's own or does crazy things. Yes it is considered water damaged since the baby probably put it in his or her mouth and the saliva started to go inside the iPhone causing it to short.
The above descriptions are only the most common examples of iPod water damage. There are many ways for moisture to find it's way inside your iPhone and start to cause havoc. No matter how little moisture or liquid has found it's way inside your iPhone the best thing you can do is have us clean it out as soon as possible so that it doesn't get to the main circuitry and damage the phone beyond repair. Most times after a iPod has been exposed to liquid or water it will still continue to work for a short time. But by inserting the battery in the iPod and powering it on you run the risk of burning out the many small circuit boards and components inside the iPod and permanently damaging it.
Parts are not included with this service. Due to the nature of liquid damage it is impossible to predict how long the phone will continue to work and there is no warranty offered on liquid damaged phones.
Your iPhone serial number is usually printed on the back of the phone and may follow the letters ESN, WLAN, IMEI or MEID.
If you can not locate this number simply put a question mark in the required field.
ESN: 12345678912 (11 digits)
WLAN: 1234ABCDE5F6 (12 characters)
IMEI: 123456789123456 (15 Digits)
MEID: 123A456B789C123 (15 Characters)
Repairing your defective or broken iPhone has never been easier. We understand how frustrating it is to be without your iPhone for a day or two, let alone 3 to 4 weeks which is at a minimum how long it will take most cellphone manufacturers to repair your cellphone, if it meets their strict warranty guidelines.
We have tried to make the repair process as easy as possible. Simply follow the three steps listed below and your iPhone will be on it's way to us for a full check-up and repair.
Step 1.) Go to our iPhone and iPod repair section and choose the repair service which best describes the malfunction you are experiencing with your cellular phone.
Step 2.) Complete the checkout process by paying for the repair service.
Step 3.) Follow the mailing instructions and ship your iPhone or iPod to us.
THAT'S IT. WE WILL TAKE CARE OF THE REST
You will be asked to pay for the diagnostic labor, repair service fee and return shipping of your cellular phone back to you during the checkout process.
Be sure to take advantage of the "Additional Information" box during checkout to explain any other details regarding the problem you are experiencing with your iPhone or iPod. This will help expedite your cellular phone through the repair process.
Once your iPhone or iPod is received and checked-in you will be notified by email. Your phone will be assigned to one of our highly qualified factory trained technicians within 24 hours and you will receive an update within 5 to 7 business days.
If any parts are required to complete the repair of your iPhone, you will be contacted by email and given detailed instructions on how to purchase the part on our web site.
If no parts are necessary to complete the repair, then it will be repaired and shipped back to you.
If the damaged to your phone is not economically feasible to repair or your phone is deemed un-repairable, you will have two options:
1.) We can ship your iPhone or iPod back to you at no additional charge,
2.) We can recycle your cellular phone and in place of your damaged phone, usually we offer a minimum $15 recycling coupon which you can use on our web site to purchase a replacement iPhone or anything else you may like such as accessories or even other services.
YOU HAVE ABSOLUTELY NOTHING TO LOSE AND EVERYTHING TO GAIN
We will keep you updated every step of the way. You will receive email updates throughout the iPhone or iPod repair process, so please be sure to provide us with an updated email address which you will be checking often. You may also check the status of your iPhone or iPod repair 24 hours a day, 7 days a week on our web site using the "order status" link.
Prepare to Ship Your iPhone or iPod
SEND ONLY YOUR iPhone or iPod, BATTERY and BATTERY DOOR.
Do NOT include your Charger, SIM card, SD card, Stylus, Instruction Manual or any other accessories.
We can not guarantee the return of any accessories other than the above if sent with the phone.
Do NOT Ship your device in the original box provided with the iPhone or iPod. The box and packaging you used to ship the iPhone to us will be discarded.
As a precaution when shipping your iPhone or iPod to us for repair, we urge you to use a shipping carrier that offers the option of tracking and insurance on the package. You have several options such as UPS, FedEx, USPS and many more. There are also many small shipping stores or you now have the option of shipping inside most Office Depot and Staples stores.
It is very unlikely but possible in some rare cases to lose the data in your phone during the repair process. We always recommend back-up of your iPhone data and any third party software, including personal information such as phonebook contact list, pictures, text messages, ringtones, games etc…
If you do not have the means necessary to perform a backup of any important information stored on your phone, you may want to consider purchasing one of the data backup services with your repair service. You can find these services by clicking here.
Ship Your iPhone or iPod
Your order confirmation receipt is emailed to you immediately after the purchase of your repair service and includes your contact information along with the details of your purchase.
Please be sure to include a copy of your order confirmation with your phone. If you do not have access to a printer, simply write your order number on a piece of paper and attach it to your iPhone or iPod.
Keep a copy of the order confirmation for your records and refer to the Order Number if you need to contact us for any reason. Also please make sure your order number is always included in any correspondence to us.
Ship your phone using a traceable method (UPS, FedEx, Airborne Express). If using U.S. Postal Service be sure that it can be traced and is insured. We will not be responsible for equipment lost or damaged during shipping. Your phone will be shipped back to you insured for the total amount of your repair service charge.
Ship your iPhone to:
6730 San Fernando Rd
Glendale, CA 91201
All iPhone Repairs carry a limited 30 day warranty starting the day which the phone ships from our repair facility. This warranty is limited to the specific repair performed. Liquid damage, Tampering with the phone and abuse voids all warranty.
Be sure to include a printed copy of the Order Confirmation that we email you after checkout in the box along with your iPhone.