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Where is my order? When will it be shipped?

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We have been getting a lot of questions regarding the shipment of our products and when they will arrive. We decided to take the time to explain our shipping policies, regulations and procedures. 

How Shipping Works

Once your purchase has generated a shipping label you will receive a shipping confirmation email as well as a tracking or delivery confirmation number. Until we process and ship your order, we are NOT able to provide a shipping label. Please allow one business day for your order to be processed, packaged and shipped. If you do not receive your tracking information within two business days, which do not include weekends, please contact us to get an update.

All orders are shipped the next business day as promised on our listings. Orders placed on Friday, Saturday and Sunday will ship the following Monday unless there is a holiday, in which case it will ship the next business day.

Please Note:

  • All FedEx packages are shipped with "Signature Required", so please make sure proper arrangements are made to insure timely delivery and to avoid any delays.
  • We do NOT offer Overnight Saturday delivery so please be aware that overnight shipment are still shipped the next business day and are only delivered on weekdays.
  • Items with "Free Shipping" are mailed using USPS.com and can take 4 to 9 days, but most often will arrive sooner. USPS will NOT allow us to open any inquiries until 2 weeks from ship date so please allow sufficient time for the arrival of the package.


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