Cell phone keypad, buttons & keys repair

We fix most cell phone keys, buttons and keyboard problems including:

The buttons on my cell phone keypad don't click when I press them
My cellphone keypad clicks when I press it but nothing comes up on the screen
My cellular phone keys are too sensitive, when I try to dial a number sometimes it puts the same number several times
I have to literally press the numbers on my cell phone so hard for anything to come up on the screen that my fingers hurt

Don't worry, We can fix your cell phone keypad, buttons or keyboard

The descriptions below may seem like they all simply need the defective keypad or button replaced, but the problem could be caused by other things. We recommend that you purchase this Repair Service and send us your cell phone so that one of our factory trained technicians can diagnose your cellular phone and find the exact cause of the problem. Once that has been determined you will be contacted before we proceed with the repair of your cellphone. Parts are not included with this service.

If your cell phone has been exposed to any water, liquid or moisture no matter how small please be sure to choose the liquid damage cleaning option above. Moisture no matter how minor can oxidize and damage the components of any electronic item, so the sooner it is cleaned the better the chance of the unit working long term.

Cell phone keypad doesn't click If you don't feel the cushion bubbly feeling underneath the keypad anymore it usually means that the keyboard mylar has been worn out or damaged. Usually this happens when you are a very high user and text a lot or there is probably some kind of moisture damage beneath the keypad.

Cellphone keys click but nothing happens You feel the bump which clicks below the keypad but nothing comes up on the phone, meaning the numbers do not dial. This means that there is some kind of disconnect between the keypad and the rest of the phone. Usually these signals are sent through very tiny flex cables and one of them maybe damaged. This also happens over time from liquid or water damage and not necessarily dropping water on the phone but sweating on the cell phone's keypad while talking for a long time or keeping the phone in your jogging shorts while exercising. These are all possible causes or it could be something simple like dirt or the flex cable came loose which is less likely.

Cellular phone buttons are too sensitive My keypad buttons are too sensitive. On some of the numbers when I'm trying to dial it repeats the number several times. Sometimes it doesn't even stop the number gets stock and continues to be repeated and I have to take out my battery and reset the phone. This is definitely caused by a problem inside the phone. It could be that your keypad is so worn that it just has become too sensitive, but most likely some kind of moisture has found it's way under the keypad or on the components of the phone that control the keypad. Be sure to choose the water damage cleaning option if there is any chance of moisture inside the phone. This will expedite your order.

I have to press my cell phone keypad so hard to get it dial that my fingers In this case obviously the keypad has almost completely lost it's functionality which means more than likely the keypad will have to be replaced.

You are paying for the evaluation and labor fee to repair your cell phone keypad, keyboard, buttons and keys. This service does not include any replacement parts. If any parts are required to complete the repair of your cellphone, you will be contacted by email and asked to purchase the part so that we may complete the repair. We cannot in good faith guarantee that your cell phone is repairable without performing a full diagnostic on your phone. Once we receive and process your cell phone into our system this fee will no longer be refundable.

Your cell phone serial number is usually printed on a white, gray or black barcode label on the back of your cellular phone under the battery and may follow the letters ESN, WLAN, IMEI or MEID.

If you can not locate this number simply put a question mark in the required field.

ESN: 12345678912 (11 digits)

WLAN: 1234ABCDE5F6 (12 characters)

IMEI: 123456789123456 (15 Digits)

MEID: 123A456B789C123 (15 Characters)

Repairing your defective or broken cell phone has never been easier. We understand how frustrating it is to be without your cellphone for a day or two, let alone 3 to 4 weeks which is at a minimum how long it will take most cellphone manufacturers to repair your cellphone, if it meets their strict warranty guidelines.

We have tried to make the repair process as easy as possible. Simply follow the three steps listed below and your cell phone will be on it's way to us for a full check-up and repair.

Step 1.) Go to our cell phone repair section and choose the repair service which best describes the malfunction you are experiencing with your cellular phone.

Step 2.) Purchase and complete the checkout process by paying for the repair service.

Step 3.) Follow the mailing instructions and ship us your cell phone.

WE WILL TAKE CARE OF THE REST.

You will be asked to pay for the diagnostic labor, repair service fee and return shipping of your cellular phone back to you during the checkout process.

Be sure to take advantage of the "Additional Information" box during checkout to explain any other details regarding the problem you are experiencing with your cell phone. This will help expedite your cellular phone through the repair process.

Once your cell phone is received and checked-in you will be notified by email. Your phone will be assigned to one of our highly qualified factory trained technicians within 24 hours and you will receive an update within 5 to 7 business days.

If any parts are required to complete the repair of your cellphone, you will be contacted by email and given detailed instructions on how to purchase the part on our web site.

If no parts are necessary to complete the repair, then it will be repaired and shipped back to you.

If the damaged to your phone is not economically feasible to repair or your phone is deemed un-repairable, you will have two options:
1.) We can ship your cell phone back to you at no additional charge,
2.) We can recycle your cellular phone and in place of your damaged phone, usually we offer a minimum $15 recycling coupon which you can use on our web site to purchase a replacement cellphone or anything else you may like such as accessories or even other services.

YOU HAVE ABSOLUTELY NOTHING TO LOSE AND EVERYTHING TO GAIN

We will keep you updated every step of the way. You will receive email updates throughout the cell phone repair process, so please be sure to provide us with an updated email address which you will be checking often.  You may also check the status of your cell phone repair 24 hours a day, 7 days a week on our web site using the "order status" link.