Preparing to ship your cell phone
SEND ONLY YOUR CELL PHONE, BATTERY and BATTERY DOOR.
Do NOT include your Charger, SIM card, SD card, Stylus, Instruction Manual or any other accessories.
We can not guarantee the return of any accessories other than the above if sent with the phone.
Do NOT Ship your phone in the original box provided with the phone. The box and packaging used to ship us your cellphone will be discarded.
As a precaution when shipping your handset to us for repair, we urge you to use a shipping carrier that offers the option of tracking and insurance on the package. CellularDR is not liable if the package is lost prior to reaching our facility. You have several options such as UPS, FedEx, USPS and many more. There are also many small shipping stores or you now have the option of shipping inside most Office Depot and Staples stores.
It is very unlikely but possible in some rare cases to lose the data in your phone during the repair process. We always recommend back-up of your cellphone data and any third party software, including personal information such as phonebook contact list, pictures, text messages, ringtones, games etc…
If you do not have the means necessary to perform a backup of any important information stored on your phone, you may want to consider purchasing one of the data backup services with your repair service. You can find these services by clicking here.