Apple iPhone and iPod usb charger repair
We fix most iPod and iPhone charger port problems including:
Broken iPhone charging port
iPod power source not working
Loose iPhone charger port
iPod will not charge
Bent iPhone charging contacts
Broken iPod pins in usb port
iPhone usb connector not charging
iPod power connector doesn't work
Don't worry, We can fix your iPhone usb charger port connector
The above descriptions below may seem like they all simply need the charger port replaced, and most probably will but some of the problems could be related to a defective battery or charger. It may even be related to minor moisture which will find it's way into the iPhone over time. We recommend that you purchase this iPhone Repair Service and send us your iPhone so that one of our factory trained technicians can diagnose your iPhone and find the exact cause of the problem. Once that has been determined you will be contacted before we proceed with the repair of your iPhone. Parts are not included with this service.
Broken iPod charging port The charger port on the iPhone is broken off or hanging loose and only works when you hold it down in a certain position.
iPhone power source not working When you connect the charger to the iPhone nothing happens. Check to make sure the battery is not already fully charged. On some Blackberries if the battery is fully charged it will not respond when you plug the charger in. Make sure the wall outlet you're using is working or if using a GFI outlet make sure the outlet has not popped. Next make sure your battery is installed properly and visually inspect the battery to make sure it is not imploded or expanded.
Loose iPod charge port The charge port usb connector is loose inside the iPhone. It may even still charge the phone if you hold it down in a certain position. We recommend that you stop charging the phone and send it in immediately, because it is very possible to short out the phone and damage it.
iPhone will not charge You know you have a good battery and charger but when you connect the phone to the charger it will not respond what so ever.
Bent iPod charging contacts You know you have a good battery and charger but when you connect the phone to the charger it will not respond what so ever.
Broken iPhone pins in usb port You know you have a good battery and charger but when you connect the phone to the charger it will not respond what so ever.
iPod usb connector not charging You know you have a good battery and charger but when you connect the phone to the charger it will not respond what so ever.
iPhone power connector doesn't work You know you have a good battery and charger but when you connect the phone to the charger it will not respond what so ever.
You are paying for the evaluation and labor fee to repair your iPhone charger port. This service does not include any replacement parts. If any parts are required to complete the repair of your iPhone, you will be contacted by email and asked to purchase the part so that we may complete the repair. We cannot in good faith guarantee that your iPhone is repairable without performing a full diagnostic on your phone. Once we receive and process your iPhone into our system this fee will no longer be refundable.
Your iPhone serial number is usually printed on the back of the phone and may follow the letters ESN, WLAN, IMEI or MEID.
If you can not locate this number simply put a question mark in the required field.
ESN: 12345678912 (11 digits)
WLAN: 1234ABCDE5F6 (12 characters)
IMEI: 123456789123456 (15 Digits)
MEID: 123A456B789C123 (15 Characters)
Repairing your defective or broken iPhone has never been easier. We understand how frustrating it is to be without your iPhone for a day or two, let alone 3 to 4 weeks which is at a minimum how long it will take most cellphone manufacturers to repair your cellphone, if it meets their strict warranty guidelines.
We have tried to make the repair process as easy as possible. Simply follow the three steps listed below and your iPhone will be on it's way to us for a full check-up and repair.
Step 1.) Go to our iPhone and iPod repair section and choose the repair service which best describes the malfunction you are experiencing with your cellular phone.
Step 2.) Complete the checkout process by paying for the repair service.
Step 3.) Follow the mailing instructions and ship your iPhone or iPod to us.
THAT'S IT. WE WILL TAKE CARE OF THE REST
You will be asked to pay for the diagnostic labor, repair service fee and return shipping of your cellular phone back to you during the checkout process.
Be sure to take advantage of the "Additional Information" box during checkout to explain any other details regarding the problem you are experiencing with your iPhone or iPod. This will help expedite your cellular phone through the repair process.
Once your iPhone or iPod is received and checked-in you will be notified by email. Your phone will be assigned to one of our highly qualified factory trained technicians within 24 hours and you will receive an update within 5 to 7 business days.
If any parts are required to complete the repair of your iPhone, you will be contacted by email and given detailed instructions on how to purchase the part on our web site.
If no parts are necessary to complete the repair, then it will be repaired and shipped back to you.
If the damaged to your phone is not economically feasible to repair or your phone is deemed un-repairable, you will have two options:
1.) We can ship your iPhone or iPod back to you at no additional charge,
2.) We can recycle your cellular phone and in place of your damaged phone, usually we offer a minimum $15 recycling coupon which you can use on our web site to purchase a replacement iPhone or anything else you may like such as accessories or even other services.
YOU HAVE ABSOLUTELY NOTHING TO LOSE AND EVERYTHING TO GAIN
We will keep you updated every step of the way. You will receive email updates throughout the iPhone or iPod repair process, so please be sure to provide us with an updated email address which you will be checking often. You may also check the status of your iPhone or iPod repair 24 hours a day, 7 days a week on our web site using the "order status" link.
Prepare to Ship Your iPhone or iPod
SEND ONLY YOUR iPhone or iPod, BATTERY and BATTERY DOOR.
Do NOT include your Charger, SIM card, SD card, Stylus, Instruction Manual or any other accessories.
We can not guarantee the return of any accessories other than the above if sent with the phone.
Do NOT Ship your device in the original box provided with the iPhone or iPod. The box and packaging you used to ship the iPhone to us will be discarded.
As a precaution when shipping your iPhone or iPod to us for repair, we urge you to use a shipping carrier that offers the option of tracking and insurance on the package. You have several options such as UPS, FedEx, USPS and many more. There are also many small shipping stores or you now have the option of shipping inside most Office Depot and Staples stores.
It is very unlikely but possible in some rare cases to lose the data in your phone during the repair process. We always recommend back-up of your iPhone data and any third party software, including personal information such as phonebook contact list, pictures, text messages, ringtones, games etc…
If you do not have the means necessary to perform a backup of any important information stored on your phone, you may want to consider purchasing one of the data backup services with your repair service. You can find these services by clicking here.
Ship Your iPhone or iPod
Your order confirmation receipt is emailed to you immediately after the purchase of your repair service and includes your contact information along with the details of your purchase.
Please be sure to include a copy of your order confirmation with your phone. If you do not have access to a printer, simply write your order number on a piece of paper and attach it to your iPhone or iPod.
Keep a copy of the order confirmation for your records and refer to the Order Number if you need to contact us for any reason. Also please make sure your order number is always included in any correspondence to us.
Ship your phone using a traceable method (UPS, FedEx, Airborne Express). If using U.S. Postal Service be sure that it can be traced and is insured. We will not be responsible for equipment lost or damaged during shipping. Your phone will be shipped back to you insured for the total amount of your repair service charge.
Ship your iPhone to:
6730 San Fernando Rd
Glendale, CA 91201
All iPhone Repairs carry a limited 30 day warranty starting the day which the phone ships from our repair facility. This warranty is limited to the specific repair performed. Liquid damage, Tampering with the phone and abuse voids all warranty.
Be sure to include a printed copy of the Order Confirmation that we email you after checkout in the box along with your iPhone.