Blackberry speaker, mic and ringer repair
We fix most Blackberry microphone, speaker and ringer problems including:
Bad Earpiece Speaker - Can't hear people when trying to use my Blackberry
Bad Microphone - People can't hear me when trying to use my Blackberry
Bad Ringer - My phone doesn't ring when I receive a phone call
Bad Loud Speaker - When I try to use the hands free loud speaker I can't hear anything and have to switch back to Earpiece Speaker
Don't worry, We can fix your Blackberry earpiece speaker, mic and ringer
The descriptions below may seem like they all simply need the defective speaker, microphone or ringer replaced, but the problem could be caused by other things. We recommend that you purchase this Repair Service and send us your Blackberry so that one of our factory trained technicians can diagnose your Blackberry and find the exact cause of the problem. Once that has been determined you will be contacted before we proceed with the repair of your Blackberry. Parts are not included with this service.
Muffled Blackberry earpiece speaker When having a conversation on my Blackberry callers can hear me but I can't hear them.
Defective Blackberry microphone When trying to have a conversation on my Blackberry, callers can't hear me but I can hear them fine.
Damaged Blackberry ringer When I receive a call on my Blackberry the ringer doesn't sound but the vibration works fine.
Blown Blackberry loud speaker When I try to use the Blackberry hands free speaker on my phone it's very low or completely silent.
Crackling Blackberry music player When I listen to mp3 music on my Blackberry it sounds very low and cracks.
You are paying for the evaluation and labor fee to repair your Blackberry speaker, microphone, ringer and loudspeaker. This service does not include any replacement parts. If any parts are required to complete the repair of your Blackberry, you will be contacted by email and asked to purchase the part so that we may complete the repair. We cannot in good faith guarantee that your Blackberry is repairable without performing a full diagnostic on your phone. Once we receive and process your Blackberry into our system this fee will no longer be refundable.
Your Blackberry serial number is usually printed on a white, gray or black barcode label on the back of your Blackberry under the battery and may follow the letters ESN, WLAN, IMEI or MEID.
If you can not locate this number simply put a question mark in the required field.
ESN: 12345678912 (11 digits)
WLAN: 1234ABCDE5F6 (12 characters)
IMEI: 123456789123456 (15 Digits)
MEID: 123A456B789C123 (15 Characters)
Repairing your defective or broken Blackberry has never been easier. We understand how frustrating it is to be without your Blackberry for a day or two, let alone 3 to 4 weeks which is at a minimum how long it will take most Blackberry manufacturers to repair your Blackberry, if it meets their strict warranty guidelines.
We have tried to make the repair process as easy as possible. Simply follow the three steps listed below and your Blackberry will be on it's way to us for a full check-up and repair.
Step 1.) Go to our Blackberry repair section and choose the repair service which best describes the malfunction you are experiencing with your Blackberry.
Step 2.) Purchase and complete the checkout process by paying for the repair service.
Step 3.) Follow the mailing instructions and ship us your Blackberry.
WE WILL TAKE CARE OF THE REST.
You will be asked to pay for the diagnostic labor, repair service fee and return shipping of your Blackberry back to you during the checkout process.
Be sure to take advantage of the "Additional Information" box during checkout to explain any other details regarding the problem you are experiencing with your Blackberry. This will help expedite your Blackberry through the repair process.
Once your Blackberry is received and checked-in you will be notified by email. Your phone will be assigned to one of our highly qualified factory trained technicians within 24 hours and you will receive an update within 5 to 7 business days.
If any parts are required to complete the repair of your Blackberry, you will be contacted by email and given detailed instructions on how to purchase the part on our web site.
If no parts are necessary to complete the repair, then it will be repaired and shipped back to you.
If the damaged to your phone is not economically feasible to repair or your phone is deemed un-repairable, you will have two options:
1.) We can ship your Blackberry back to you at no additional charge,
2.) We can recycle your Blackberry and in place of your damaged phone, usually we offer a minimum $15 recycling coupon which you can use on our web site to purchase a replacement Blackberry or anything else you may like such as accessories or even other services.
YOU HAVE ABSOLUTELY NOTHING TO LOSE AND EVERYTHING TO GAIN
We will keep you updated every step of the way. You will receive email updates throughout the Blackberry repair process, so please be sure to provide us with an updated email address which you will be checking often. You may also check the status of your Blackberry repair 24 hours a day, 7 days a week on our web site using the "order status" link.
Preparing to ship your Blackberry
Send ONLY YOUR Blackberry. Do not include Charger, SIM card, battery, battery cover, SD card, stylus or any other accessories.
We can not guarantee the return of any accessories if sent with the phone.
Do NOT Ship your phone in the original box provided with the phone. The box and packaging used to ship us your Blackberry will be discarded.
As a precaution when shipping your handset to us for repair, we urge you to use a shipping carrier that offers the option of tracking and insurance on the package. CellularDR is not liable if the package is lost prior to reaching our facility. You have several options such as UPS, Fed Ex, USPS and many more. There are also many small shipping stores or you now have the option of shipping inside most Office Depot and Staples stores.
It is very unlikely but possible in some rare cases to lose the data in your phone during the repair process. We always recommend back-up of your Blackberry data and any third party software, including personal information such as phonebook contact list, pictures, text messages, ring tones, games etc…
If you do not have the means necessary to perform a backup of any important information stored on your phone, you may want to consider purchasing one of the data backup services with your repair service. You can find these services by clicking here.
Ship your Blackberry
Your order confirmation receipt is emailed to you immediately after the purchase of your repair service and includes your contact information along with the details of your purchase.
Please be sure to include a copy of your order confirmation with your phone.
Keep a copy of the order confirmation for your records and refer to the Order Number if you need to contact us for any reason. Also please make sure your order number is always included in any correspondence to us.
Ship your phone using a traceable method (UPS, Fed Ex, Airborne Express). If using U.S. Postal Service be sure that it can be traced and is insured. We will not be responsible for equipment lost or damaged during shipping. Your phone will be shipped back to you insured for the total amount of your repair service charge.
Ship your Blackberry to:
6730 San Fernando Rd
Glendale, CA 91201
All Blackberry Repairs carry a limited 30 day warranty starting the day which the phone ships from our repair facility. This warranty is limited to the specific repair performed. Liquid damage, Tampering with the phone and abuse voids all warranty.
Be sure to include a printed copy of the Order Confirmation that we email you after checkout in the box along with your Blackberry.